Privacy Policy
Last updated: 29 September 2024
At The MenoPal Limited ("we", "us", "our"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app, The MenoPal (the “App”), and our website, [www.themenopal.com] (the “Website”). This policy applies to all users of the App and Website (collectively, “the Services”).
Please read this Privacy Policy carefully to understand how we handle your personal data. By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Data We Collect
When you use The MenoPal, we collect the following types of data:
1.1 Personal Information
Account Data: When you create an account, we collect your name, email address, and other information required to set up your account.
Health and Symptom Data: To provide effective tracking and insights, we collect data you voluntarily enter related to your health, including menopause symptoms (e.g., hot flushes, mood changes), lifestyle habits, and other health-related information.
1.2 Device Data
Smart Device Data: The App may collect data from connected smart devices, such as fitness trackers, sleep monitors, or other health-related wearables, to provide a more comprehensive view of your health.
1.3 Technical Information
Usage Data: We automatically collect certain information about how you access and use the Services, including your IP address, browser type, device identifiers, time and date of your access, and usage patterns.
Cookies: The Website may use cookies to improve user experience. Cookies are small files stored on your device that help us remember your preferences and track your usage of our Website. You can control your cookie preferences in your browser settings.
2. How We Use Your Data
We use the information collected to:
- Provide and maintain the App’s functionality and features.
- Track and analyse your menopause symptoms to offer personalised insights and recommendations.
- Improve our Services by monitoring how users engage with the App and Website.
- Integrate and analyse data from connected smart devices to enhance health tracking.
- Communicate with you about updates, new features, or changes to our Services.
- Protect the security of your data and ensure compliance with applicable legal requirements.
3. Data Encryption and Security
We prioritise the security of your personal data. All health and personal data collected through the App and Website are encrypted both in transit and at rest using industry-standard encryption protocols. We also implement robust technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration.
While we strive to protect your personal data, no security system is impenetrable. In the unlikely event of a data breach, we will notify affected users and relevant authorities in accordance with applicable laws.
4. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data in the following limited circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating the App and Website, such as hosting services like Amazon AWS, analytics providers like Google Analytics, or email communication platforms (Mailchimp). These providers are bound by strict confidentiality agreements and are only permitted to use your data to perform services on our behalf.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities, such as to comply with a subpoena, court order, or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you of any such change in ownership and your options regarding your personal data.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. You can request to delete your account and personal data at any time by contacting us at [privacy@themenopal.com]. Upon request, we will delete your data unless we are legally required to retain it.
6. Your Data Rights
As a user located in the European Union (EU) or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
Access: You can request a copy of the personal data we hold about you.
Correction: You have the right to request corrections to any inaccuracies in your personal data.
Deletion: You can request that we delete your personal data under certain circumstances.
Data Portability: You have the right to request that your personal data be transferred to another service provider in a structured, commonly used format.
Restriction: You can request that we limit the processing of your personal data under certain conditions.
Withdrawal of Consent: If you have given us consent to process your data, you can withdraw it at any time.
To exercise any of these rights, please contact us at [privacy@themenopal.com]. We will respond to your request within the legally required time frame.
7. Children’s Privacy
The MenoPal Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such data.
8. International Data Transfers
We store and process your personal data within the European Union (EU) and European Economic Area (EEA). If we transfer your personal
data outside the EU/EEA, we will ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or through the App, and the revised policy will be posted on our Website with the updated “Last updated” date. Continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us at:
The MenoPal Limited
Dublin, Ireland
Email: [privacy@themenopal.copm]
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By using The MenoPal Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
